Hi Madelyn, As you know, I live in South Carolina and have had the great pleasure of staying at Charleston Place Hotel, too. Just like you, I left something dear to me in my room, and just like you, the wonderful folks from the Reception and Hotel Security retrieved my left-behind-item and MAILED it to me! I was just as impressed as you are with their trustworthiness and helpfulness. Charleston isn't known as the FRIENDLIEST CITY IN THE US for nothing... Kindest Regards from a proud South Carolinian, Bonnie Curry Whitehead